Project Management and Customer Service

Discover the essential reading list for mastering Project Management and Customer Service. Curated for business leaders and managers, this collection features top books on customer relationship management, service excellence, and effective project delivery. Enhance your professional skills with key insights from industry experts and bestselling authors. Ideal for PMP candidates and service-focused professionals seeking strategic success.

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The one-page project manager Cover
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The one-page project manager

 

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Scrappy Project Management Cover
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Scrappy Project Management

 

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Fundamentals of Project Management (Worksmart) Cover
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Fundamentals of Project Management (Worksmart)

 

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Making Things Happen Cover
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Making Things Happen

 

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Results Without Authority Cover
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Results Without Authority

 

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The Principles of Project Management Cover
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The Principles of Project Management

 

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The art of project management Cover
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The art of project management

 

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Customer Loyalty Cover
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Customer Loyalty

 

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Improving your measurement of customer satisfaction Cover
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Improving your measurement of customer satisfaction

 

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Improving Customer Satisfaction, Loyalty, and Profit  Cover
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Improving Customer Satisfaction, Loyalty, and Profit

 

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Customer Satisfaction Cover
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Customer Satisfaction

 

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Customer Service Training 101 Cover
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Customer Service Training 101

 

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Perfect phrases for customer service Cover
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Perfect phrases for customer service

 

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Award-Winning Customer Service Cover
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Award-Winning Customer Service

 

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Exceptional service, exceptional profit Cover
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Exceptional service, exceptional profit

 

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Trading risk Cover
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Trading risk

 

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Relationship marketing Cover
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Relationship marketing

 

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